![]() In the final stretch of the process we press the start keys of Windows + R simultaneously.(Perhaps at this point a "Network Diagnosis" window will appear, which we will have to reject). After this, we press accept to save the changes made. We will only select one of them and use the DNS addresses they contain. Here a series of possibilities are opened ( Cisco OpenDNS, Google Public DNS, Cloudflare 1.1.1.1., Quad9).The next step is to select from the list the option to "Internet Protocol Version 4 (TCP / IPv4)" and press the «Properties» button.If so, we will click on "accept" to continue). (We may see a pop-up window requesting permission. Thus, we will access the window of "Properties". En "network connections", we click with the right mouse button on the option corresponding to the type of connection we are using.In this menu, we select the option "Internet network", where we will proceed to change the network configuration and also the adapter options.Then we press the Windows key or we access the Windows start menu to access the configuration options.First we log into Windows as administrator. ![]() In the case of Windows 10 and Windows 8, the method to follow is as follows: The way to solve it is directly linked to the operating system that we have installed on our computer. This occurs when there is a problem in the Domain Name Service (DNS) configuration. Solve configuration problemsĪnother reason that can lead to this error is some kind of configuration failure. If, after performing these actions, the error persists, it will be necessary to resort to the help from the Avast support team. The installation process will take place automatically.
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